Housing Authority of the City of Austin
With over 20,000 residents, the Housing Authority of the City of Austin (HACA) serves economically challenged households with access to low-cost housing solutions and innovative resident services. Since 1937, HACA has inspired optimism and growth through quality affordable housing communities along with the opportunity to enhance quality of life. As the need for affordable housing in Austin continues, so does the resilient mission for residents to achieve economic independence and ultimately reach self-sufficiency, while contributing to our vibrant Austin neighborhoods.
HACA's portfolio includes:
Total RAD Units: 1,660
Total Units in HUD Subsidized Properties: 1,980
Total Affordable Housing Units: 11,500
Total Tenant-Based Vouchers: 5,500
HACA is committed to supporting residents and their families on their journey to self-sufficiency through targeted, culturally competent service provision that is improved through strong community partnerships and resident leadership. To strive towards this commitment, HACA often employs a peer-to-peer Ambassador model designed to build trust and address resident concerns. Ambassadors are chosen from the communities in which they reside and are reflective of those that they support. HACA believes implementing a resident-led approach via an ambassador program is one of the most effective methods of engaging our residents. Ambassadors are trained to consider how language, cultural values, and family norms contribute to relevance and sustainability. They are empowered, exercise community leadership, and trained to connect with other residents through a culturally competent learning model. To date, Ambassadors have supported digital inclusion, mobility, paraeducator, fatherhood and parenting, health and wellness, and workforce development programs.