Assistant Property Manager

Assistant Property Manager

Department/Business Unit: Asset/Property Management

FLSA Status: Non-Exempt

Job Summary

The purpose of this position is to perform various administrative duties related to portfolio management. This is accomplished by collecting rent, generating work orders, assisting residents, conducting annual re-examinations, performing property inspections; and preparing and maintaining files, records, and reports. Additional responsibilities include related work as apparent or assigned. Work is performed under the limited supervision of the Property Manager. All actions must support the HACG’s mission, vision, strategic goals, and objectives.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions (examples of duties)

• Prepare and manage certification schedule; process all certification types for
• submission to the appropriate internal or external partnerships.
• Manage, maintain, and execute records and files; sort, index, and file material according to company policy and procedures; destroy and delete files per company record retention schedule; handle administrative processes including purchasing, addressing accommodation and work order requests, and aid in all other administrative needs as required.
• Coordinate, develop, and consult with executive and managerial staff, providing system-wide comprehensive training programs; instruct and advise staff at every level of site management.
• Receive tenant inquiries, complaints, and service requests and resolve them within established policies and procedures or forward them to appropriate parties for disposition; prepare, post, and mail legal notices when violations occur.
• Conduct unit and property inspections to ensure compliance with all program requirements.
• Complete monthly financial narratives: prepare and analyze budgets to ensure that property operates within budget restrictions.
• Manage and monitor delinquency for all property tenant accounts and address issues as needed or required.
• Create and manage a variety of legal notices to ensure that all residents maintain compliance with all lease restrictions and process evictions as requested or required.

Education and Experience (at minimum)

Associate’s degree, as well as moderate experience in affordable housing, property management, fair housing, or general management

OR

Any equivalent combination of education, training, and experience, in which, in the sole determination of the Housing Authority, provides the required knowledge and abilities may be considered.
Required Knowledge, Skills, and Abilities

• Demonstrated ability to prepare and maintain records (manual and electronic) and reports with a high level of accuracy and attention to detail, ability to perform mathematical calculations.
• Ability to learn complex affordable housing programs, including HUD rental assistance, LIHTC, and/or other applicable regulated housing programs and Authority policies and procedures.
• Strong organizational skills, including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed promptly and effectively.
• Communicates effectively and collaboratively with individuals and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages.
• Ability to work independently and as a team member to develop effective working relationships; work cooperatively, exchange ideas, and address issues in a constructive, collaborative manner.
• Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
• Analyzes problems, identifies solutions, and articulates possibilities and recommendations; demonstrates critical, creative, and reflective thinking.
• Utilizes excellent time management and problem-solving techniques and uses professional judgment in complex situations; demonstrates strong project management skills.
• Proficiency in using MS Office applications, including Word, Excel, Outlook, and the Internet.
• Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.

Physical Requirements

This work requires the following:

• occasional exertion of up to 25 pounds of force
• regularly requires standing, sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions
• frequently requires walking and occasionally requires stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling and pushing or pulling
• work has standard vision requirements
• vocal communication is required for expressing or exchanging ideas using the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly
• hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound
• work requires preparing and analyzing written or computer data, use of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities
• work frequently requires exposure to outdoor weather conditions and exposure to the risk of electrical shock and occasionally requires wet, humid conditions (non- weather), working in high, precarious places, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment
• work is generally in a moderately noisy location (e.g. business office/light traffic)

Special Requirements

Must consent to and pass motor vehicle records and criminal background checks.

Must consent to and pass required assessments.

Valid North Carolina Driver’s License within one (1) year of hire.

Must have and maintain a current driver’s license, and acceptable driving record, and be insurable under the Authority’s vehicle insurance throughout employment.