Cincinnati Metropolitan Housing Authority (CMHA) of Cincinnati, Ohio invites you to become a part of its dynamic and forward-thinking affordable housing agency. We are the 17th largest agency in the country with approximately 4,718 public housing units and 11,700 vouchers as well as developing affordable housing program. Our Vision is to shape our future by utilizing sustainable funding models to develop quality, affordable housing solutions in partnership with our community stakeholders. We are seeking an energetic professional for the position of Manager, Housing Choice Voucher (HCV) Programs.
The HCV Programs Manager will lead and oversee the daily operations of the Housing Choice Voucher Program, ensuring compliance with HUD regulations and CMHA guidelines. This role supports the HCV Assistant Director in managing the program’s administrative and operational aspects and delivering high-quality customer service.
Key Responsibilities:
• Supervise daily tasks including eligibility assessments, annual and interim re-certifications, and staff compliance with HUD regulations.
• Solve complex issues and perform analysis to optimize program administration.
• Monitor staff productivity, evaluate work quality, and maintain data accuracy.
• Oversee hiring, training, and onboarding of new team members.
• Act as a point of contact for participants and landlords to resolve complaints and inquiries.
• Generate and review program performance reports, and coordinate with internal/external stakeholders to ensure compliance and high performance on SEMAP.
• Work with IT to streamline operations and implement productivity measures.
Qualifications:
• Bachelor’s degree in public administration, business, or related field, or equivalent experience.
• Housing Choice Voucher Program Management Certification within one year of hire.
• Minimum of three years in a supervisory role, experience with high-performance standards, strong communication, and proficiency in MS Office. For a full description of this and other CMHA job opportunities and to submit your resume, application, and salary requirements via our website at cintimha.com and click on the employment tab.
For a full description of this and other CMHA job opportunities and to submit your resume, application, and salary requirements via our website at cintimha.com and click on the employment tab.