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Job Title: 

Director of Housing Operations Division

Job Location: 
Salary Range: 
$140,762.48 - $206,962.36 Annually (DOQ)
Full Job Description: 

The Los Angeles County Development Authority (LACDA) is a dynamic, innovative agency created in 1982 by the Board of Supervisors to generate affordable housing and economic redevelopment throughout Los Angeles County and participating cities.  Funded primarily with federal grants, the LACDA is an industry lease in sponsoring new solutions to housing and forming partnerships with private and public agencies. To find out more about the LACDA, please visit our web site at www.lacda.org.


Division Overview:

The Housing Operations Division (HOD) manages 3,229 public and affordable housing units located at 68 sites, serving more than 6,500 residents for the second largest housing authority in Southern California. HOD generates and utilizes the resources of the LACDA to provide quality affordable housing and expand opportunities to improve the quality of life in housing developments through the involvement of employees, residents, and community partners. HOD also implements and administers various funds for the improvement and modernization of the public housing developments and utilizes various grants to provide needs-based services to public housing residents, including at-risk youth and their families.


Position Overview:

The Director of Housing Operations will be a confident and inspiring leader of high integrity who is open to staff and the community, is approachable and diplomatic, comfortable handling complicated issues, and is results oriented. In this pivotal position, you will play a central role in shaping the future of our housing initiatives, ensuring operational excellence, and contributing to the overall success of our organization with a strategic and innovative mindset. The Director of Housing Operations will lead a division that thrives on innovative ways to break the cycle of poverty and provide viable, affordable housing solutions for their most vulnerable populations.




Essential Job Duties

The below statements are intended to describe the general nature and scope of work performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.


  • Manages the public and affordable rental housing portfolio.
  • Carries out the overall planning, organization and direction of the housing authority’s Public/Conventional housing, and related housing programs.
  • Manages the challenges facing public housing administration, such as an overreliance on singular or restricted revenue streams.
  • Manages the development and implementation of the Division’s goals, objectives, policies, procedures, and priorities.
  • Continuously monitors and evaluates the efficiency and effectiveness of service and delivery methods and procedures.
  • Assesses and monitors workload, administrative and support systems, and internal reporting relationships.
  • Reviews and evaluates work methods and procedures and identifies opportunities for improvement to direct the implementation of changes.
  • Plans, directs, and coordinates, through subordinate level managers, the Division’s work plan.
  • Meets with management staff to identify and resolve problems.
  • Assigns projects and programmatic areas of responsibility.
  • Develops and executes new initiatives and displays exemplary partnerships with County departments, non-profits, and community organizations that illustrate equitable, long-term approaches to help expand the impact of our existing resident services programs.
  • Supervises, and/or manages all facets of the managed properties to ensure compliance with U.S. Department of Housing and Urban Development (HUD) guidelines and regulations, to achieve the agency’s goals, and to achieve the highest possible rating under HUD’s Public Housing Assessment System (PHAS).
  • Directs, supervises, and monitors the procurement and construction process for all capital improvement activities.
  • Develops and implements creative strategies to enhance public housing portfolio management, e.g., portfolio expansion, and Rental Assistance Demonstration (RAD) conversions.
  • Ensures property management practices establish a track record of accomplishments and positive community engagement in economically disadvantaged communities.
  • Identifies trends and responds effectively to crime that occurs on or near housing communities.
  • Collaborates with Law Enforcement agencies to develop and implement community safety strategies, developing programs to reduce crime proactively.
  • Provides highly responsible and complex administrative support to the Executive Director and Assistant Executive Directors.
  • Performs other related duties as assigned.


Essential Knowledge, Skills, and Abilities


Knowledge of:

  • Theories, principles, and practices of property management practices
  • Applicable local, state, and federal laws, rules and regulations governing housing policies and systems, such as HUD and PHAS
  • Administrative principles and methods, including goal setting, program and budget development and implementation
  • Capital and operating budgets and funding sources
  • Social, political, and environmental issues influencing housing programs
  • Principles of public administration, adaptive management, and leadership
  • Challenges facing public housing administration
  • Long and short-range planning techniques


Skilled in:

  • Directing and leading the administration of public housing and/or assisted housing programs
  • Determining strategies to achieve goals
  • Establishing and implementing policies and procedures
  • Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
  • Exercising sound judgment and creativity in making decisions
  • Communicating effectively orally and in writing
  • Preparing complex comprehensive reports and correspondence
  • Interacting professionally with various levels of employees, Board Members, public officials, the community, and outside representatives
  • Negotiating and problem solving




Ability to:

  • Perform supervisory responsibilities, including establishing performance plans and objectives, evaluating staff performance, training and coaching staff, assigning and reviewing work, and initiating discipline procedures when necessary.
  • Demonstrate exceptional organizational and management skills
  • Meet time constraints
  • Multi-task and prioritize
  • Maintain focus on objectives
  • Maintain confidentiality
  • Represent LACDA in public forums
  • Compile, analyze, and interpret complex data
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Plan and evaluate financial and staffing needs
  • Travel to offsite locations



Any combination of education and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. 

  • Bachelor’s degree in public or business administration or closely related field.
  • Eight (8) years of progressively responsible and relevant experience in the administration of public housing and/or assisted housing programs.
  • Three to five (3-5) years of supervisory experience is required.
  • Must obtain program-related certifications as required.


Additional Information

Equal Opportunity

The LACDA is an equal opportunity employer. We are committed to creating a workplace culture that embraces diversity, equity, and inclusion to advance our mission of building better lives and better neighborhoods. 


Reasonable Accommodation

If you are an individual with a disability and need to request reasonable accommodations under the Americans with Disabilities Act (ADA), please call the LACDA, Human Resources at (626) 586-1687 or via email at hr.recruiter@lacda.org.


Salary Compensation

Salary compensation is dependent on qualifications (experience, education, knowledge, skills, and abilities). Initial salary placement is generally made between the start and mid-point of the posted range. New hires are not eligible to start at the maximum of the posted range.


Conditions of Employment

Candidates selected from the process will receive a conditional offer of employment contingent upon successful completion of satisfactory reference checks, a post-offer medical examination, and criminal background check.  Background check information will be considered in determining the applicant's suitability for the position.

Candidates must possess a valid California Class C Driver's License, an acceptable driving record, and must comply with the LACDA's Motor Vehicle Safety Policy during employment.

Failure to meet these pre-employment requirements will be grounds for withdrawal of the conditional offer of employment.

Proof of authorization to work in the United States will be required at the time of hire.

 Employment with the LACDA is at-will and may be terminated at any time with or without cause. 

To Apply: 

Application Process

To be considered, all applicants are required to apply online by the filing deadline. Applications will be reviewed for possession of minimum qualifications and evaluated according to the essential functions of the job. In the Work Experience section of the application, applicants must demonstrate their experience by providing a clear description of the work performed as it relates to the position. Each job held must include the dates of employment, name and address of the employer, position title, hours per week, and supervisor. Please note resumes will not be reviewed to determine qualifications.


Supplemental questions are considered a part of the application process and must be carefully answered. All required questions must be completed before the application can be submitted. The supplemental questions will be used to evaluate the applicant's education, training, and experience. Depending on the size of the applicant pool, the supplemental questions may be used as part of the supplemental screening.


To receive credit for required education, applicants must attach a copy of their degree or official/unofficial transcripts. Please note foreign degrees (or degrees completed outside of the United States) require an evaluation of U.S. equivalency conducted by a credential evaluation service such as The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).


Please include three (3) professional references in the "Reference" section of your application.


Failure to comply with this application process may result in disqualification.


Screening and Selection Process

Following the review of application materials, the most qualified candidates will be contacted via email and text messaging, if elected, for an assessment test and/or interview.  Please check the email account provided on the application for important communications regarding the status of your application and/or next steps. 


FILING DEADLINE:  July 19, 2024, at 11:59 PM



Date Posted: 
Monday, July 1, 2024
Application Deadline: 
Friday, July 19, 2024
Posting Expiration Date: 
Friday, August 30, 2024
Job Location Details: 
LACDA - 700 W. Main Street, Alhambra, CA 91801
Job Posting Validation: 

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