Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.
We are looking for a dynamic team player with phenomenal people skills to train clients, support software implementations, and foster strong client relationships for Yardi’s Affordable Housing product!
What you will do
Use your strong teaching skills to effectively train clients on Yardi’s Affordable Housing software platform
Perform complex system and business reviews and other service reviews to improve efficiency and make sound recommendations for client productivity gains
Use your strong interpersonal skills and positive attitude to establish rapport with clients, build sustaining alliances and influence beneficial outcomes
Determine and document solutions and best practices to contribute to a solutions repository
Focus on best practices and provide recommendations to clients regarding ancillary products and services that align with our client’s business and operational needs and goals
Be part of a strong team and work internally with analysts, designers, developers, sales, and marketing teams with a focus on meeting and exceeding client expectations and maintaining optimum levels of customer service support
Provide both virtual and onsite training – up to 80% of your time
May have to travel 1-3 weeks on the road per month
What you need to have
Bachelor’s degree in Business, Finance, Math, or Computer Science or other equivalent degree or experience in the property management industry
5 years of experience in software or business process consulting, or equivalent consulting experience interacting with customers
Prior experience working with ERP systems
Awesome written and verbal communication skills
Confidence and the ability to positively influence clients, peers and management
High comfort level troubleshooting and problem-solving issues
A love for organization and the ability to effectively manage multiple projects
Great people skills and a desire to work in a team-oriented environment
Critical thinking skills – you are strategic and are comfortable challenging assumptions and recommending the implementation of new ideas and strategies
What would be helpful to have
Yardi domain experience
Knowledge of the property management industry and Yardi’s competitors
What you get as a Yardi Employee
A great place to work with fantastic people
Ability to learn new technology and develop professionally
Annual compensation range $93,600 - $105,300
Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!
At Yardi, we’ve created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
Please apply at: https://careers.yardi.com/openings/job-posting/AH24122574/
https://careers.yardi.com/openings/job-posting/AH24122574/