Position Summary
Responsible for safely transporting residents and program participants to and from each site and to ensure their safety and comfort. The duties listed below illustrate the various types of work that may be performed. Responsibilities include, but are not limited to, the following:
Responsibilities
Ensures the health and safety of residents and children during hours of operation.
Transports youth and adults to and from their residence to participate in program activities, training classes or other authorized events.
Drives safely and takes all reasonable safety precautions to avoid accidents. Avoids endangering the safety of the passenger.
Assists elderly and disabled residents on/off the vehicle, which includes the handling of grocery bags and/or ensuring that medical attention is alerted as necessary.
Must take full responsibility for the security and safety of passengers during transport.
Maintains proper mileage ledger and vehicle preventive maintenance log.
Submits all vehicle fuel receipts.
Reports any vehicle maintenance problems to the supervisor.
Reports all moving violations and accidents to supervisor within 24-hours.
Maintains condition and cleanliness of assigned vehicles (all vehicles are tobacco-free).
Regulates heating and cooling for passenger comfort.
Inspects bus/van prior to starting the run to detect any mechanical or other malfunction which would prevent safe delivery of passengers.
Follows exact schedules, making stops and picking up passengers at assigned locations.
Observes all local, city and state laws and regulations.
Uses all signals and ensures that all traffic is stopped before loading and unloading passengers.
Instructs passengers on the proper methods to board and deport from the bus/van and sees that instructions are carefully observed.
Attends all state training programs, testing programs, first aid courses and other meetings as required.
Must be punctual in attendance and strictly maintains timing schedules.
Performs other duties as assigned.
Education and Experience
High school diploma or GED and at least (6) months of experience working in transportation or an equivalent combination of education and experience sufficient to fulfill essential position functions.
The employee is subject to pre-employment, reasonable suspicion, post-accident (incident), random, promotion and transfer, return-to-duty and follow-up drug and alcohol testing.
Must possess a current Medical Certificate as having passed a physical from a qualified physician.
Knowledge and Skills
Ability to work under stressful conditions, primarily with youth and elderly/disabled residents; handle crowd control; understand and follow written and oral instructions; express oneself clearly and concisely, both orally and in writing; establish and maintain representatives of governmental agencies and community-based organizations; and maintains confidentiality of the Authority’s operations.
Must be knowledgeable of safe driving techniques and map reading including possessing a "sense of direction" in locating destinations locally and out of town.
Must have the ability to use geographical positioning system (gps).
Must possess and maintain a safe driving record. Failure to do so may result in discipline up to and including termination.
Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any felony charges or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, controlled substance, or sex-related crimes.
Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any misdemeanor charges involving DUI/DWI or alcohol, or use, possession, manufacture, or sale of controlled substances or drug paraphernalia within the past 7-10 years.
Must maintain a neat, clean, acceptable personal appearance.
Literacy in English with the ability to understand and carry out oral and written instructions and posted schedules.
Basic knowledge of vehicle troubleshooting.
Communicate and relate to persons of diverse backgrounds and abilities.
Supervision Controls
The employee receives work assignments primarily from the ROSS Elderly/Disabled Services Supervisor. Priorities and time frames are usually established by the supervisor and monitor the employee’s work for compliance with procedures and guidelines.
The employee has no supervisory responsibilities.
Guidelines
The employee generally follows past experience in accomplishing assignments. Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures. When unusual situations arise, the employee may request guidance from the supervisor.
Complexity
The employee performs a variety of related tasks, which are mostly routine in nature. Occasionally, the employee is required to exercise personal judgment in making decisions when accomplishing assignments. Non-routine situations are usually referred to the supervisor for resolution.
Scope and Effect
The employee’s work primarily affects the operational functions of the Housing Authority and the transportations of residents and program participants to and from their residence to training sites or other program activities.
Personal Contacts
The employee’s personal contacts are with other employees, residents and representatives from governmental agencies and community-based organizations.
Physical Requirements
Work is sedentary, but may involve some physical exertion such as kneeling and crouching.
Must be able to sit and/or stand for up to eight hours at a time while preforming work duties.
Employee may get eyestrain from working with computers and other office equipment.
Employee’s work involves driving a passenger bus/van to and from housing communities and job training sites.
Employee may be exposed to weather extremes and to unusual hazards associated with housing communities.
Must also be able to lift over 50 lbs. on an occasional basis.
An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
The employee’s work is performed both indoors and outdoors and involves the normal hazards associated with transporting children and adults.
Other Requirements
Must possess a CDL driver’s license with passenger endorsement for the State of North Carolina or South Carolina or the ability to acquire the same within eighteen (18) months.
Must regularly participate in continuous improvement and education.
Must work with the highest degree of confidentiality.
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