Lucas Housing Services Corporation is an independent affiliate of Lucas Metropolitan Housing
The primary purpose of this position is to provide overall leadership and direction to the Lucas Housing Services Corporation and its employees to fulfill the non-profit’s mission.
The mission of the Lucas Housing Services Corporation is to provide relief for a community located within a low-income census tract by rehabilitating and improving properties subject to blight and foreclosure. Such activities will help relieve conditions of poverty, dependency, chronic unemployment and underemployment in an economically depressed community. Given the unmet need of the community for such relief, LHSC is a critical vehicle for improving the quality and value of the distressed area.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
- Manages the work of staff including assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.
- Oversees the LHSC housing stock for rehabilitation work and sale; remains abreast of market conditions for additional acquisitions and through land bank opportunities.
- Assigns management goals and objectives to key subordinate management personnel; and possesses individual and organizational accountability for all subordinate organizations in terms of goal accomplishment by regularly reviewing progress with key personnel.
- Oversees budget planning and performance in assigned program areas; directs budget planning, expenditures and resolving anomalies; and monitors expenditures and ensures that they are in accordance with planning requirements.
- Works to expand the revenue sources for the organization and partners so that diversification will ensure financial stability of the organization via fundraising and grant awards.
- Meets with the President to discuss current issues and general progress in providing housing and services to the residents; provides the President with recommended changes, approaches, and implementation schedules in response to internal findings.
- Communicates with partners to identify additional funding support to provide pathways to homeownership opportunities by leveraging resources from LMH, federal, state, and local government and the corporate and philanthropic community.
- Represents LHSC on major issues with residents, groups and professional organizations, HUD, and the Board of Directors; coordinates activities with all residents and program participants and meets with them on a regular basis to keep informed of mutual concerns, exchange information, and promote understanding of LHSC initiatives and activities.
- Monitors, surveys, and inspects various aspects of the organization’s operations on a frequent and continuing basis to obtain a general idea of conditions, appearance, problems, accomplishments, and results.
- Monitors the organization’s compliance with federal, state, and local laws and regulations; prepares and submits reports and statistics required by such entities.
- Attends professional meetings, seminars, and conferences to keep abreast of new trends and concepts in affordable housing; volunteers new ideas, suggestions and recommendations to HUD as desired.
- Collects data, feedback, and research information to develop clear program goals and measurable objectives that progresses the organization.
- Works collaboratively with LHSC’s parent organization LMH (Lucas Metropolitan Housing) to support joint endeavors and initiatives in line with both organizations’ mission, vision and goals.
- Ensures high occupancy levels; provides information regarding LHSC programs refers residents to other community agencies and confers with agencies regarding illegal activities, and economic, social and physical concerns.
- Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, and community organizations when applicable.
- Monitors records of vacant apartments and houses ready for move-in; reviews weekly move-in and move-out lists; ensures that all LHSC properties are occupied to maximum capacity, reviews rent delinquency notices and evictions, monitors security reports, reviews inspection reports and work orders, ensures all necessary maintenance work is performed effectively.
- Supports the client/applicant grievance process, ensuring that parties receive fair and equitable treatment; provides documentation and assistance as needed during the processing of evictions.
- Prepares and submits periodic reports to the LHSC Board on vacancies, move-ins, move-outs, rents charged, transfers, and other statistics.
- Facilitates real estate transactions as part of the Work Your Way Home program.
- Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required.
- Performs other duties as assigned.
This position requires the incumbent to exhibit the following behavioral skills:
Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates.
Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Agency; uses appropriate judgment & decision making in accordance with level of responsibility.
Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Safety Awareness: Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
Reliability: Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely. Ensures a positive record of attendance.
Education and/or Experience
Prefer Bachelor’s degree in public administration, nonprofit management, community development, urban planning, or related field and five years’ experience. A combination of education and work experience in public administration, nonprofit management, or related fields may be considered.
Preferred knowledge in real estate transactions, property management experience, HUD, grant writing and management, fundraising and public relations.
Strong written and verbal communication skills and the ability to communicate with diverse populations is required. Must be a proven and successful grant writer and have knowledge of federal, state and local grant funding, including reporting requirements and funding cycles. Must also have experience in managing, monitoring and evaluating outcomes-based programs. Must possess a valid Ohio or Michigan driver’s license.
To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have ability to learn other computer software programs as required by assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position.
Daily movements include sitting, standing, walking long distances, climbing stairs, operating computers and other office equipment, moving about the office, and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is usually moderate.