Housing Fraud Investigator

Job Summary
Please note this position is open until filled; however, to ensure consideration applications should be received by November 13, 2023, at 4:30 p.m.

The King County Housing Authority (KCHA) is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals.

We transform lives through housing. 

We are recruiting for a talented, detail oriented Fraud Investigator based in Tukwila, WA. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with diverse customers, and is committed to the highest standards in public service.

This position supports the Housing Choice Voucher Program. Excellent communication skills will be important as the individual selected will be relied upon to collaborate and communicate with other agencies, clients, landlords, the community and other housing employees regarding housing policies, procedures, and requirements.  This role will be responsible for conducting reviews of suspected program violation or fraud. In some cases, the selected candidate will act as a leader in sharing their expertise accordingly and in providing training and guidance as it relates to program integrity.
Essential Functions
The Housing Fraud Investigator may:

Gather and analyze evidence via surveillance, third party data research, interviews with suspected violators and other material witnesses; review vital financial and criminal records to ensure program compliance.
Review allegations of fraud/criminal activity complaints from Fraud Hotline, Fraud Website Submission, and External and Internal Referrals.
Prepare and compose termination letters; present findings in an administrative hearing or testifying in court.
Assist law enforcement with applications for search warrants regarding Agency participants; review investigation materials with US Attorney's Office (USAO) and the King County Prosecutor's Office.
Attend meetings with State and Federal agencies to discuss, plan, and coordinate joint investigations.
Prepare and present training, act as a liaison regarding program abuse and fraud.
Maintain statistical fraud reports for Senior Executive team; attend senior staff meetings to present relevant fraud trends; report significant fraud losses to State Auditor's Office as well as to U.S. Department of Housing and Development (HUD).
Help with internal investigations, as directed by executive leadership.
Qualifications and Competencies
Required Qualifications: 

Associate's Degree or Technical degree in criminal justice or related and AND
Moderate experience in law enforcement and/or fraud investigator OR    
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills, and Abilities: 
Knowledge of investigative techniques
Ability  interpret, apply and explain complex or technical information regarding rules, rights, regulations, policies, procedures and programs
Ability to answer questions, resolve problems, and communicate decisions or actions to include various programs, HCV, HUD and a wide variety of audiences.
A collaborative team member who is also a strong leader with well-developed organizational and time management skills; ability to develop effective working relationships with internal and external partners; works cooperatively, exchanges ideas, and addresses issues in a constructive manner.    
Communicates effectively and collaboratively with individuals, and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages.   
Uses critical, creative, and reflective thinking skills to identify problems, analyze and evaluate and implement various solutions, and monitor their effectiveness; ability to analyze data and resolve problems; generates unique but workable and useful solutions to difficult problems.   
Ability to provide exceptional customer service to a diverse population of internal and external stakeholders.   
Ability to work effectively under pressure in a fast-paced environment.   
Reliable, with a proven reputation for being consistently dependable.   
Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.   
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.   
Proficiency using MS Office applications including Word, Excel, Outlook and the internet; skill and ability to learn and use agency software housing management programs (Tenmast, OnBase, Adobe, DocuSign). 
Proficiency acting as Administrator for various systems and softwares applicable to investigations, law enforcement and legal proceedings.
Ability to safeguard and maintain highly sensitive and confidential information.
Special Requirements: 
Consent to and pass required assessments.   
Consent to and pass criminal records background check.
Position Information and Application Process
Application Requirements:  
To be considered for this opportunity, you must: 

Complete the online application profile in its entirety.   
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)  
Upload a detailed résumé of all educational and professional experience. (Résumé) 
Salary & Benefits:  
The starting salary range for this position is $33.76 - $41.36 hourly dependent on qualifications and professional experience. The complete salary range for this position is $33.76 - $48.96 annually. Performance based merit increase opportunities and COLAs are reviewed on an annual basis. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are available. For more details regarding KCHA comprehensive benefits, please visit our benefits page. 

Work Environment: 
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
After initial onboarding, this role may have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. The ability to report to the Central Office in Tukwila will be required.

Physical Environment: 
This work requires the occasional exertion of up to 25 pounds of force; work frequently sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work frequently requires working near moving mechanical parts and occasionally requires wet, humid conditions (non-weather) and exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Equal Opportunity:  
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.