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Job Title: 

Director of Resident Services

Job Location: 
Salary Range: 
$139,570.00 - $216,334.00 Annually
Full Job Description: 

SALARY: $139,570.00 - $216,334.00 Annually

OPENING DATE: 03/23/23

CLOSING DATE: Continuous

HOW TO APPLY: Director of Resident Services


King County Housing Authority, the largest affordable housing provider in the Pacific Northwest, is seeking our next leader for the Director of Resident Services. 

The achievement of KCHA’s mission is directly related to our ability to hire and retain a skilled, high-performing and diverse workforce that is equipped to carry out that mission. The successful candidate will be a demonstrated leader with extensive and broad-based knowledge developing and implementing programs and services to meet KCHA resident needs and will be responsible for implementing recommendations from the department’s 5-year strategic plan.

The individual selected for this role will, under the supervision of the Deputy Executive Director of Housing Assistance Programs, direct and oversee KCHA’s approximately 30 staff member Resident Services Department by developing and implementing programs and services to meet resident and client needs, while promoting housing stability and positive life outcomes. The Director leads cross-departmental initiatives; collaborates heavily with the Directors of Property Management and the Housing Choice Voucher Program to achieve strong outcomes in housing stability sets and monitors the department’s budget; oversees department contracts; and related work as apparent or assigned. The Director will also be responsible for implementing recommendations from the department’s 5-year strategic plan to optimize the deployment and management of the department’s services and responsibilities.

Click here to view the Director of Resident Services Recruitment Brochure.



Special Requirements: 

  • Consent to and pass driver's and criminal record background check.
  • Must possess a valid driver's license to travel to KCHA sites as required.  Must have an acceptable driving record at time of appointment and throughout employment.


Interested candidates should apply by April 13, 2023.  Electronic submissions should be submitted online at www.kcha.org/employment and should include a compelling cover letter, a comprehensive résumé, and two professional references.
Interested candidates are encouraged to contact Sarah Crane, Senior Recruiter, by email at sarahcr@kcha.org with confidential inquiries and questions regarding the recruitment process.
Equal Opportunity:  
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. 

Date Posted: 
Monday, March 27, 2023
Application Deadline: 
Wednesday, May 31, 2023
Posting Expiration Date: 
Friday, May 26, 2023
Job Location Details: 
Tukwila, Washington

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