Director of Property Management

POSITION SUMMARY:

This is an exempt position providing oversight and direction for property management activities, asset management oversight, and regulatory compliance for a public housing portfolio of over 1,600 units. This position serves as an intermediary between Asset Management and Property Managers, directing and coaching property management staff to ensure best industry practices are met or exceeded. Ensures compliance with asset management principles, HUD rules and regulations, and SLHA policies and procedures to safeguard agency assets. Establish and implement departmental policies and procedures, and prepare monthly board reports including variance reports on income statements, vacancies, and accounts receivable for the Executive Director and Board of Commissioners. Reports directly to Executive Director and serves as a member of the leadership team.

MINIMUM QUALIFICATIONS:

▪ Bachelor’s Degree in Business, Finance, Accounting, Real Estate or Public Administration with a minimum of 8 years of experience in property management or related work experience strongly preferred. A Public Housing Manager (PHM) or Certified Occupancy Specialist (COS) certificate is preferred or ability to obtain certification within one year of employment. Must be a self-starter and solution-oriented.

▪ Strong knowledge of HUD multifamily and public housing laws and regulations, landlord-tenant law, and other applicable federal, state, and local laws, regulatory codes, ordinances, and procedures.

▪ Considerable knowledge of modern principles, practices and techniques of Property Management Administration and comprehensive project and program development, implementation, and management.

▪ Ability to prepare narrative and statistical operational reports including per unit and trend analysis, occupancy turnover and market studies; knowledge of principles and practices of budget development and contract administration.

▪ Proficient computer skills, including experience with Yardi and other data processing systems.

▪ Strong written , oral and reading communication skills to accurately obtain, interpret and transcribe complex federal programs at all levels of the organization.

▪ Ability to establish and maintain effective working relationships with residents, subordinates, co-workers and persons in and outside the Authority.

▪ Demonstrated skills using performance incentives and team-building strategies and knowledge of principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.

▪ Ability to ensure that teams comply with current applicable HUD regulations, landlord-tenant law and fair housing law including reasonable accommodation, Violence Against Women Act, Language Assistance procedures and policies.

▪ Skill in identifying strengths and challenges in each team in order to improve efficiency and effectiveness and foster a professional culture of site offices where staff can accomplish goals and feel good about their contributions.

▪ Ability to perform regular site visits to mentor Property Managers and monitor ongoing issues at the properties, direct staff in preparation of reviews by regulatory agencies and attend in preparation for these inspections.

▪ Skill in the approval of market rent changes, write-offs and reimbursements.

▪ Skill in working with site staff to address resident complaints.

▪ Must have and maintain a current driver’s license and be insurable under the Authority’s automobile insurance.