Position Description:
This position is responsible for assisting and managing office and event activities at CLPHA and supporting all staff as a part of a small team. This is a 37.5 hours per week position. This position reports to the Director of Operations. This is a hybrid remote/in-office position.
Job Responsibilities:
General office administration:
- Primary phone coverage, including screening calls
- Prepare and mail all USPS/UPS/FedEx packages and CLPHA mailings
- Sort and distribute mail
- Log incoming checks
- Order and maintain inventory of supplies
- Assist with accounts receivable, invoicing, annual membership dues collection, and other accounting functions as appropriate
- Book staff travel
- Other duties as assigned
Event planning:
- Oversee administrative aspects of conferences including registrations, cancellations, transfers, and invoices
- Responding to member inquiries about meetings via phone and email
- Providing logistical and administrative support to various virtual meetings
- Printing of meeting handouts and name badges and assembly of meeting materials for in-person meetings
- Membership and content management:
- Manage various contact lists, and in-house reference materials
- Maintain CLPHA's electronic and physical files and archives
- Assist with website updates and content management in CiviCRM
QUALIFICATIONS:
Education & Experience:
A bachelor’s degree in a related field and 1-3 years of progressively responsible work experience required.
The right candidate will have:
- Familiarity with office procedures and equipment
- The ability to communicate accurately and clearly both orally and in writing
- Pleasant telephone manner
- Customer service-oriented "can do" approach to work
- The ability to learn new systems and tasks quickly
- Comfort with computers and experience in Microsoft Office
- Superior organizational skills and close attention to detail
- Excellent problem solving, people skills, and flexibility
Preferred skills and experience:
- Experience with membership or association management, event planning, and website management
- Experience with Zoom
- Knowledge of Publisher, Adobe InDesign or other publication software
- Knowledge of Drupal, CiviCRM, or other website management software
TO APPLY:
Interested candidates should send a resume and cover letter to tmainor@clpha.org. No phone calls, please.
Effective 2021, CLPHA is requiring that all new employees show proof of COVID-19 vaccination.