Sr Director of Housing & Management Standards (Interim)

JOB SUMMARY

The Sr. Director of Housing & Management Standards (Interim SrDHMS) position serves as a direct report to Peoria Housing Authority’s CEO. This position supports the Executive Office with the administration and management improvement of operational functions within the housing authority, its programs and all associated entities, to ensure efficient and effective operations. This position trains, manages and supports designated department head with operational performance needs within Property and Asset Management, Capital Fund Management, Development, Resident Services and the Housing Voucher Programs. This position will implement management standards, monitor program performance and ensure that compliance standards are met and key benchmarks are achieved across the designated programs.  This position supports PHA’s effort to increase supply of affordable housing units and address the unmet housing needs in the communities that the agency serves. This position will analyze and track current and future housing needs, compared to current housing stock and vouchers; seek out and evaluate PHA’s financial viability for property acquisitions and/or future development in order to meet those needs; aid with securing necessary funding the expand affordable and comply with appropriate Local, State, Agency-wide and HUD regulations and policies.

Direct Reports

Department Heads and Program Managers as designated.

 

ESSENTIAL JOB FUNCTIONS

1. Plans, organizes, and directs the daily administration and management of the Authority's public housing developments. Oversees the administration of the Housing Choice Voucher, day-to-day operation of Property and Asset Management, and the Capital Improvement Programs. Monitors and evaluates services to tenants/owners/contractors/vendors in accordance with all government regulations and procedures and company policies.
2. Assists in the development and administration of the annual agency plan and the five-year capital fund planning processes. Manages the short and long-term goals for each PHA property, standards, and performance of staff, contractors, as well as authorizes and approves personnel actions.
3. Ensures effective fiduciary controls are in place for the housing and resident program areas and that all financial management activities comply with the Director of Asset Management's contract objectives or established Federal, State, and local laws and applicable USDHUD policies and procedures.
4. Monitors the portfolio of PHA properties to ensure compliance with PHA's goals, objectives, policies, and procedures; federal, state, and local laws and regulations, and guidelines. Oversees the monitoring of site budgets and capital planning activities of properties.
5. Participates in budget preparation and development, capital planning, cash flow management, asset management, and production of monthly financial reports to ensure accuracy and completeness, and that all reporting conforms to established standards. Ensures regulatory compliance and effective management on behalf of PHA.
6. Manages PHA’s data analytics function to support organization-wide, data-driven decision-making. This includes identifying and collecting data critical to PHA operations, and then designing and implementing processes for using the resulting information. The (INTERIM SRDHMS) also develops, tracks and reports on key performance indicators across PHA’s strategic priority areas, as a way to identify challenges and opportunities for process improvements; verify compliance with federal, state and local regulations; and implement/oversee quality assurance efforts.
7. Trains, supports and oversees the management of the capital improvement fund and ensures that capital improvement programs are coordinated with property maintenance and repair programs, in tandem with the department heads and supervisors.
8. Support, establishes and implements within operation areas, policy-appropriate service and staffing levels, and comprehensive minimum standards in support of Authority goals and objectives; monitors and evaluates efficiency and effectiveness of service delivery methods and procedures; and allocates resources accordingly. Develops and maintains departmental policies and procedures and assist in the development of Authority policies and procedures.
9. Oversee operations site to site and within designated programs
10. Reviews and approves staff recommendations for corrective action plans and improvement strategies as developed by the Agency.
11. Reviews report(s) that summarize findings and include recommendations for site operations, maintenance, capital needs, code violations, services, and resident activities and provide report to the CEO.
12. Establishes and maintains a cooperative relationship with tenant organizations in a manner that demonstrates an understanding of and respect for diverse backgrounds.
13. Assist CEO with the negotiation of labor and contractual agreements in furtherance of the agency's goals and mission.
14. Assist with REAC preparedness tracking, including recommendations for work plans in support of REAC.
15. Monitors, trains and supports, PHA teams with the management of and the PHA, LIPH Program, Hope VI program, PHA Asset Management Operations, and Section 8 programs to ensure that all key result areas are accomplished.
16. Analyzes housing and financial reports pertaining to assigned properties and departments
17. Prepare a variety of high-level reports, especially those involving compliance and PHA’s position relative to SEMAP, PHAS and related HUD “report card” items.
18. Supports the daily operations of the Housing Choice Voucher, Veterans Administrative Supportive Housing (VASH Vouchers) and Enhanced Voucher programs. This position assists the Housing Programs Director in managing the administrative and operational activities of the voucher rental assistance programs and staff while achieving excellent customer service.
19. Monitor Corrective Action Plan(s) or other HUD required non-routine reporting.
20. Performs other duties as assigned.

 

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

 

Job Knowledge: Exhibits knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority; uses appropriate judgment & decision making in accordance with the level of responsibility. Ability to perform independently; take initiative and follow through on tasks in an efficient manner. Must have general knowledge of housing authority's programs, policies, and procedures. Must have excellent verbal and written communication skills.

 

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure, and be adept at multitasking while maintaining accountability for complete and timely work performance. Demonstrates strong organizational, project management, and problem-solving skills.

 

Professional Behavior: Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate. Must demonstrate a high level of professionalism and maintain the decorum of the office. Must be able to establish and maintain effective working relationships with internal and external customers, clients, and constituents. Must be able to communicate with a variety of audiences and provide excellent customer service. Must display a neat, clean, and professional appearance.

 

Reliability & Judgment: Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely. Must uphold a strict level of confidentiality. Must be skilled in analyzing situations in order to identify problems and offer possible solutions.

 

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports agency's mission and values

 

MINIMUM QUALIFICATIONS REQUIRED

Bachelor’s Degree required; Master’s Degree preferred, from an accredited college or university in Planning, Business Administration, Finance, Public Administration, Real Estate Development, or eight (8) years of progressively responsible experience in Public Housing and or LIHTC Housing management, oversight, asset management, planning, real estate analysis, finance, or any combination of experience and training which enables one to perform the essential job function. It is preferable that the candidate have a working knowledge of HUD program regulations. Strong computer, analytical skills, excellent written and oral communication skills with the demonstrated experience to conduct presentations before large and small groups. Knowledge of the principles of administrative management, including budgeting techniques, office procedures, and reporting. Demonstrated knowledge of training and supervisory techniques; demonstrated knowledge of labor relation, Demonstrated knowledge of employee policies and procedures. Ability to maintain favorable public relations.

 

Must submit to and pass alcohol/drug screening and criminal background check.

Must have valid driver’s license and be able to meet the minimum insurance requirements regarding driving record in order to utilize GSA vehicles.

 

LICENSES AND CERTIFICATIONS

Public Housing Manager or Supervisor, or Certified Housing Asset Manager must be obtained within a year of hire.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of federal, state, and local laws, rules, and regulations pertaining to Public Housing Section 8 and Section 9, Rental Assistance Demonstration (RAD), HUD Multi-family Programs Low-income tax credit, Home Funds and regulatory compliance for each housing program; HUD programmatic operating policies and procedures.

MATERIALS AND EQUIPMENT USED

Computer           Calculator            Tablet    Housing Software             General Office Equipment

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Must have the ability to drive an automobile, sit for lengthy periods of time, climb stairs/, operate office equipment and generally maintain the mobility necessary to visit other Authority sites and other housing authorities and affiliated agencies. A majority of the work is conducted in a standard indoor office environment. Must be able to travel.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The often work is performed in an office environment but, may require some outdoor assignments.  Office environment. The noise level in the work environment is usually moderate.

EMPLOYMENT EXPECTATIONS

Every employee shall know and agree to adhere to the Peoria Housing Authority’s Core Values (See attached sheet). It will be the responsibility of the employee to practice these basic principles of service both inside and outside the agency. Each employee will be held responsible for conducting their behavior in accordance with these values. An employee violating any of these values will be subject to appropriate disciplinary action, up to and including termination depending upon severity of the violation. 

MARIJUANA

Although marijuana has been legalized under Illinois law, it is a Schedule I controlled substance and is illegal under Federal law.  In accordance with the Drug Free Workplace Act of 1988, the Peoria Housing Authority, as a recipient of federal funds, must maintain a drug free workplace.  Any applicant for employment who tests positive for marijuana during a pre-employment drug screening or advises PHA that he/she uses any form of marijuana, shall be ineligible for employment with the Peoria Housing Authority.

Equal Opportunity Employer

Peoria Housing Authority is an Equal Opportunity Employer (EOE) that is committed to diversity and inclusion in the workplace. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other characteristic protected under applicable federal, state, or local laws.