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Job Title: 

Senior Policy Manager

Salary Range: 
$65,148.09 - $97,722.14 Annually
Full Job Description: 

The Senior Policy Manager position supports Home Forward’s strategic and operational objectives in the following way: responsible for facilitating the implementation of major policy initiatives in a way that centers the voices and expertise of the people Home Forward serves and Home Forward staff. This position will facilitate implementation of major policy changes intended to advance racial equity and promote housing stability including but not limited to: 

Policies that reduce barriers to accessing Home Forward programs (eligibility criteria); 

Policies that promote housing stability for Home Forward residents and participants (eviction prevention, lease enforcement, etc.); and 

Other internal policy initiatives. 

 The individual in this position will collaborate with key stakeholders, including Home Forward residents, participants, and staff across Home Forward departments to successfully advise on and implement internal policy changes. This position will also support policy analysis and evaluation as needed. 

 Three key organizational values that underpin this position are:

1. We show respect for the people we serve and each other through patience, compassion, and a belief that we’re all doing our best.

2. We are a group of staff and volunteers that loves working together, across boundaries of roles, titles, and departments. We take time to build relationships and support each other.

3. We invest ongoing time and energy to learn about racism and systemic inequities. We are honest with ourselves about how we participate in these injustices, and we work to correct them.


COVID-19 Vaccination Requirement:

 To protect the health of the community and employees, effective November 19, 2021, Home Forward requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.

The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:

1. Facilitates implementation of major policy change initiatives in a range of affordable housing policy areas, including but not limited to: lease enforcement, housing stability initiatives, eligibility for federal housing programs, reasons for program termination, etc.

2. Provides support to departments to ensure effective internal communication of policy and procedure changes through training and other initiatives. 

3. Develops materials required for implementation including resident and participant related materials and materials for Home Forward staff (e.g., procedures)

4. Performs thorough policy analysis and makes recommendations for new and existing initiatives, policies, and procedures to ensure that implementation remains consistent with policy objectives and according to timelines. 

5. Develops and implements program evaluation tools and evaluates performance of initiatives and strategies using clearly defined goals and metrics, including but not limited to racial equity. 

6. Collaborates with executive staff to lead the development of strategic and business planning activities; manage the ongoing reporting processes for such.

7. Act as a proxy member of Home Forward’s senior management team as needed; support efforts to fulfill strategic and operational objectives and advance the agency’s mission and values.

8. Perform related duties and responsibilities as required.



1. The impacts of systemic and institutional racism on housing outcomes.

2. Affordable housing policy, including the role of Public Housing Authorities. 


1. Exemplify traits that reflect Home Forward’s mission, organizational values, and racial equity statement, including trustworthiness, integrity, and openness to change

2. Work with a high degree of self-motivation and initiative 

3. Build relationships and trust across all levels of the organization and with external partners 

4. Develop high quality training methods, programs, and techniques

5. Successfully implement new public policies in a bureaucratic environment with capacity challenges and other internal constraints 

6. Project manage policy implementation

7. Inclusively facilitate conversations about policy change and implementation

8. Successfully implement policy and program evaluation mechanisms

9. Be an inclusive leader

10. Research and understand federal, state, and local laws related to assigned areas of responsibility. 

11. Act on commitment to anti-racism and centering racial equity in policy development, evaluation, and implementation 

12. Center the voices of people with lived experience of the policy being changed, including Home Forward residents and participants and staff 

13. Analyze difficult program, administrative, operational and organizational objectives and issues, evaluate alternatives and make clear policy recommendations

14. Be transparent about the factors and criteria that informed a policy recommendation and be clear about the tradeoffs of the recommendation 

15. Present conclusions and recommendations clearly and persuasively to both internal and external stakeholders

16. Develop written documents for a variety of audiences to communicate about policy changes and implementation updates

17. Organize and prioritize a variety of projects in an effective and timely manner; organize work, set priorities, and meet critical time deadlines

18. Communicate clearly and concisely, both orally and in writing

19. Operate a personal computer using various Windows-based applications and related programs, including standard, as well as proprietary software 

20. Communicate with a variety of audiences, recognizing differences in communication styles and literacy levels

21. Creatively solve problems and think outside of the box

22. Work under critical time deadlines and re-prioritize as needed


Any combination of experience and education/training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Three (3) or more years of experience implementing public policies. Experience implementing affordable housing policy preferred 


Bachelor’s degree with a focus in political science, statistics, public policy, public relations, law, or related field. 


Master’s degree in public policy or public administration combined with one (1) or more years of experience implementing public policies.


Seven (7) years of experience implementing public policies. Experience implementing affordable housing policy preferred and a high school diploma or equivalent

Physical Demands/Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Environment: Hybrid combination of office setting and telework based in Oregon or Washington.  Some travel needed to attend meetings or training.    

Physical: Incumbents require sufficient mobility to work in an office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.

Vision: Vision sufficient to read small print, computer screens and other printed documents.


Supervision Received and Exercised:

Receives direction from the Director for Policy and Planning

To Apply: 

For Full Job Description and Online Application, please click this link: CLICK HERE

Date Posted: 
Friday, May 13, 2022
Application Deadline: 
Tuesday, May 31, 2022
Posting Expiration Date: 
Tuesday, July 12, 2022
Job Location Details: 
New Market West, 135 SW Ash St., Portland, Oregon, USA

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