Temporary Relocation Coordinator

TEMPORARY RELOCATION COORDINATOR

 

 

DISTINGUISHING FEATURES OF THE CLASS: Under general supervision by Director of Policy and Planning, Occupancy Coordinator, or designee depending on project the incumbent is responsible for overseeing the planning and implementation of relocation activities across the portfolio of the Albany Housing Authority. Job performance is evaluated by the Director of Policy and Planning, Occupancy Coordinator, or designee depending on project through review of the level of knowledge and expertise in relocation services, level of administrative and clerical support provided for residents, organizational, interpersonal and decision making skills and accuracy, timeliness and thoroughness of completed work.

This position is expected to last for six (6) to twelve (12) months. 

 

 

TYPICAL WORK ACTIVITIES: (Illustrative Only)

The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

 

Represent the Housing Authority in negotiations with vendors and other service providers necessary to carry out relocation activities;

Develop relocation plans and a budget for each project;

Develop project specific strategies for how residents will be moved within or from the property and the timing and sequence of all moves;

Manage public meetings with residents as well as one-on-one meetings with individual households;

Provide advisory services to residents prior to moves;

 Act as liaison between moving company to ensure packing and moving activities are conducted         on schedule.

Performs related work as required.

 

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

 

Considerable knowledge and expertise in relocation or property management, resident services or similar fields;

Considerable experience working in an office environment performing administrative tasks,

Ability to communicate effectively;

Strong time management and organizational skills with attention to detail.

Ability to take initiative and work independently.

Strong negotiation skills.

Excellent written, verbal communication and relationship management skills.

Resolve conflicts through negotiations and maintain relationships during difficult situations

Ability to establish priorities and make decisions based on established policies;

Integrity and resourcefulness;

Detail-oriented -- quality and precision-focused

Outcome-oriented -- results-focused with strong performance culture

People-oriented -- supportive and fairness-focused

Physical condition commensurate with the demands of the position.

 

MINIMUM QUALIFICATIONS: 

 

Graduation from a regionally accredited college or university or one accredited by the NYS Board of Regents to grant a Bachelor’s Degree  in social sciences, human services or a related field OR

 

Graduation from a regionally accredited college or university or one accredited by the NYS Board of Regents to grant an Associate’s Degree  in social sciences, human services or a related field and Minimum of five (2) years’ experience in relocation services, property management, resident services or other similar fields; OR

 

Graduation from high school or possession of a high school equivalency diploma and four (4) years of experience in relocation services, property management, resident services or other similar fields; OR

 

A satisfactory equivalent combination of training and experience defined by the limits of (A), (B) and (C) above.

 

Familiarity with Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, Project Based Voucher Program (Section 8), Tenant Based Voucher program (Section 8), Section 104 (d) of the Housing and Community Development Act of 1974 and HUD Notice H2016-17 RAD Notice regarding Fair Housing and Civil Rights Requirements and Relocation Requirements preferred.

 

SPECIAL REQUIREMENT:

A valid NYS Driver’s License is required at the time of appointment and for the duration of employment and possession of own vehicle.