The primary purpose of this position is to assist Housing Authority residents with family, medical health, and other problems in the Congregate Services Program.
All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed. May be responsible for the supervision of staff and volunteers in implementing the Congregate Services Program or other elderly/family services. Works closely with program staff to ensure that program meets outlined goals and objectives.
Makes home visits to residents (clients) assisting them with family, medical, mental health, and other problems.
Receives referrals for service from Asset Managers, families and friends, social service agencies, other clients, etc.
Maintains accurate and up-to-date data and files on program activities. Provides statistical reports on the status and progress of the program showing achievements. Submits required reports and updates of program accomplishment to date and results.
Maintains accurate and up-to-date files on all clients.
Refers clients to other service agencies who can help meet their needs. Works together with other agencies to provide a maximum level of service to clients.
Assists in placing clients in support or group homes, personal care or nursing homes (outreach visits) when they are no longer able to function independently in Housing Authority dwellings.
Attends formal and informal hearings as necessary.
Assists disabled tenants’ delivery of rent payment. Assists in placing tenants on payment plans when necessary.
Writes letters to tenants concerning poor housekeeping or other problems and sends copies to family members and any other persons assisting the tenants. Inspects units with Housing Managers to see if residents have taken action upon receipt of a poor housekeeping notice.
Attends meetings and seminars that are relevant to social service needs and programs. Serves on committees which attempt to solve community and social problems.
Conducts home visits for residents who have applied for units transfer.
May arrange transportation for clients going to medical, mental health, and other appointments when other forms of transportation are not available.
Responsible for monthly, quarterly and various reports.
Promotes socialization and other activities to improve the quality of life.
Interviews prospective tenants and interacts with family members. Behavioral Competencies
Education and/or Experience
Bachelor’s Degree from an accredited four (4) year college or university in psychology, sociology, human services, or related field. A Master’s Degree in sociology or closely related field preferred. Three (3) years of experience in social welfare or closely related work, one of which must include supervisory or team leadership experience. An equivalent combination of education, training and experience, which provides the required knowledge and abilities may be considered.
Must possess a valid state of Maryland driver’s license and be insurable under the Authority’s plan. Must be eligible for coverage under the Authority’s fidelity bond. Must be available to work some evenings and weekends when necessary
TO APPLY: Please send a resume and cover letter with salary history via email to email@example.com. Please include the title of this position in the subject line of your email. EOE/Drug-Free Workplace