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Job Title: 

Asset Manager

Job Location: 
Full Job Description: 

GENERAL SUMMARY

This position is responsible for overseeing the day-to-day performance of the Housing Authority’s asset management properties (AMPs); performing all phases of real estate management; developing and implementing special programs and projects for the Houston Housing Authority.  The duties listed below illustrate the various types of work performed.  Reports to the Director of Asset Management.

 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

 

Responsible for the management of assigned housing developments (AMPs), in accordance with the Houston Housing Authority, HUD, and TDHCA policies and standards.

Develop and execute a Management Plan for the Houston Housing Authority’s multi-family portfolio.

Ensure that private property management firms achieve above average management performance by maintaining occupancy, maximizing income and reducing tenant accounts receivable and collection losses, inspecting units and systems, maintaining the functional soundness and physical integrity of the Houston Housing Authority’s property assets through high quality maintenance and prioritizing needed capital improvements.

Implement proactive strategies to resolve operational, financial and compliance problems.

Develop and maintain relationships with general partner/developer, clients and utilize expertise effectively to enhance the performance of the investments.

Review and monitor monthly and quarterly operational reports to evaluate asset and management performance.

Review 5% of tenant files per month and evaluate compliance with applicable Federal and State regulations.

Reviews information and calculations with clients and assures effective communication of lease terms.

Work with private property managers and Houston Housing Authority’s Finance Department to develop and implement property budgets.

Oversee all service contracts and approve all major purchases.

Indirectly supervise Property Manager(s).

Work in conjunction with tenants, staff and vendors to maximize tenant satisfaction through coordination and implementation of tenant appreciation events.

Provide prompt response to tenant requests and pro-active approach to property maintenance.

Schedule periodic inspection tours including janitorial, property safety, appearance and landscape construction projects.

Responsible for the activities related to achieving a successful score for the property (AMP) as it relates to HUD’s Public Housing Assessment System.

Monitor and provide direction for customer service with regards to special projects.

Coordinate Asset Management work in accordance with established Houston Housing Authority policies, HUD regulations and applicable federal, state and local government regulations.

 

Accounting / Financial Duties & Responsibilities:

 

Implement asset management system and integrating systems with Houston Housing Authority’s financial software applications.

Analyze operating partnership tax returns and work with general partners and accountants to resolve problems.

Analyze annual audited financial statements and follow-up with the general partners and accountants on any issues revealed through the review process.

Review and monitor quarterly operational reports to better understand and evaluate asset performance.

Develop property budgets, monitors expenses, and determines needed capital improvements.  Initiates and reviews purchase orders, reviews and approves invoices for payment and resolves discrepancies in billing.

Monitor year-to-date property performance versus budget and prepare variance explanations for significant income and expense variances.

Track tenant accounts receivables.

Approve payment on all vendor/contractor invoices for Houston Housing Authority owned properties for accuracy and code for the Director of Asset Management’s approval.

Monitor various contracts and enforces compliance and contractual agreements.

Review and ensure accuracy of information entered into the budget and prepare schedules as directed by the Director of Asset Management.

Review budget and progress throughout the year with the Director of Asset Management.

Assist the Director of Asset Management with preparing annual/quarterly/monthly reports, as required.

Provide advice to private management companies and partnerships of tenants failing to make timely payments as required in the lease or agreements.

Ensure all required tax, utility and municipal invoices and submittals are compiled and paid in a timely manner.

Coordinate needs with the Accounting, Public Housing Operations, and Information Technology departments.

 

Tenant, Partnership and Private Management Relations Duties & Responsibilities:

 

Promote excellent tenant relations and customer service work to instill the Houston Housing Authority values into all employees and vendors working at the property.

Interface with tenant contacts to ensure satisfaction with leased and common areas, building amenities and building services.

Establish a rapport with Resident Leadership groups to foster good working relationships.

Manage relationships with general partners, lender representatives, management agents and local, state and federal officials.

 

KNOWLEDGE, SKILLS AND ABILITIES

 

Preserve the value of the Investor Equity and the stream of investment tax credits by working with the general partners, management companies and other related individuals. 

Possess an understanding of Partnership agreements, partnership structures, and related real estate issues to achieve the Houston Housing Authority’s Asset Management Goals. 

Possess an understanding of both HUD and IRS rules governing the operations of public housing, Housing Choice Voucher Program new construction and tax credit properties.

Possess an understanding of regional and metropolitan economic and demographic trends and keys to multifamily markets.

Respond to special requests for information from investor clients on a regular basis through informal interactions and formal presentations.

Understand partnership structure and related real estate issues.

Possess working knowledge of financial/budget and proven marketing/personnel management capabilities. 

Must be able to analyze, monitor and review monthly financials to ensure compliance with established HUD and Houston Housing Authority policies, procedures and budget limits. 

Knowledge of depreciation accounting principles with experience in managing assets in excess of $60 million.

Must possess excellent project management skills.

Proficient in Excel, Word, MS Project and Access required.

Possess an organizational/structural background in order to create, design and implement new procedures.

Excellent verbal and written communication skills.

Working knowledge of all facets of asset management processes including: procurement/purchasing, receiving, inventory management and warehousing.

 

SUPERVISORY CONTROLS

 

The employee receives instructions from the Director of Asset Management.  The employee's work is reviewed for conformity to organizational policies and attainment of objectives.

The employee makes specific and broad assignments to subordinate staff and supervises their daily activities. Generally, the employee makes assignments by setting deadlines and priorities, and indicates the quantity of work expected to be completed. The employee reviews subordinates’ work closely, prepares performance evaluations, counsels, and discipline employees.

 

GUIDELINES

  

The employee performs routine duties by following established HUD and Houston Housing Authority policies and procedures, and in compliance with OSHA, state, local, and internal Houston Housing Authority safety and risk management policies and procedures.

The employee must act independently to make decisions about the best possible course of action in the areas of finance, purchasing, data retrieval and housing operations on a routine basis. 

When new guidelines are required, the employee will normally develop them in consultation with the regulatory agency and the Director of Asset Management. 

All existing regulatory guidelines require strict compliance. Compliance is monitored intermittently by regulatory agencies. These guidelines cover most job-related situations, although the employee on occasion may be required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee normally consults the Director of Asset Management.

 

COMPLEXITY / SCOPE OF WORK

 

The employee performs a variety of complex and demanding tasks. The standard course of action is determined by the employee, but guided by established procedures and the employee’s supervisor. 

The employee may coordinate, integrate, and/or prioritize tasks, depending upon location.

Normally, the employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise.

The Asset Manager receives specific instructions from the Director of Asset Management when complaints are brought to the attention of the Property Manager.

Adhere to the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended.

Maintains absolute confidentiality of work-related issues, client records, and the Houston Housing Authority information.

The Asset Manager is a key position in the management and operation of the Houston Housing Authority’s low-rent housing and his/her work affects applicants, the residents, Houston Housing Authority employees, community groups and support agencies on a continuing basis.  Successful accomplishment of duties enhances greatly the Houston Housing Authority’s ability to decrease vacancy rates, increase rent collections percentages, and meet its basic mission of providing decent, safe and sanitary housing.

Monitors the collection of rent and other charges, prepares and sends correspondence to responsible parties related to balances due or delinquent payments; schedules payment plans for balance due.

 

PERSONAL CONTACTS

 

Personal contacts are with applicants, the residents, Houston Housing Authority employees, community groups and support agencies on a continuous basis. The purpose of such contacts is to obtain and provide information, and to conduct inspections of living and working conditions.

 

PHYSICAL DEMANDS / WORK ENVIRONMENT

 

The employee’s job is intermittently sedentary but requires mobility (i.e. climb stairs) to tour and inspect properties. 

Will use some repetitive motion of hand-wrist in using computer and typewriter.

Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, co-workers, vendors, contractors, agency representatives, etc. on the telephone or in person on a regular basis.

Work involves the normal risks or discomforts associated with an office environment, and those associated with the on-site inspection of buildings, construction sites, etc.  The employee may be exposed to hazardous conditions and weather extremes.

 

MINIMUM QUALIFICATIONS

 

Bachelor's degree in Business Administration, Public Administration or related field from an accredited college or university required. 

Five (5) years of progressively responsible experience in multi-family public housing project management with experience in the area of low-income housing, leased housing, including two years at the supervisory or managerial level.  

Class “A”, “B” and “C”, multi-state affordable housing, rehabilitation and new construction portfolio experience preferred.

Certified Apartment Manager (CAM), Accredited Residential Manager (ARM), Certified Apartment Portfolio Supervisor (CAPS) and/or Certified Property Manager (CPM) designation preferred.

Three (3) years of on-site multi-family management experience and at least one (1) year experience supervising a 600 + unit and 5+ property portfolio.

Communicate clearly and concisely, both orally and in writing.

Bondable.

Valid Texas driver’s license or obtain such within the first thirty (30) days of employment.

Eligibility for coverage under Houston Housing Authority fleet auto insurance.

 

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

To Apply: 

Please visit to summit application at  http://www.housingforhouston.com/careers.aspx 

Date Posted: 
Wednesday, May 20, 2020
Application Deadline: 
Wednesday, September 30, 2020
Posting Expiration Date: 
Sunday, July 19, 2020
Job Location Details: 
2640 Fountain View Dr

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