Senior Management Analyst
This position is responsible for performing data analysis, managing the performance reporting framework, Key Performance Indicator (KPI) report production, trend analysis, benchmarking and the development of strategic measures designed to improve productivity. This technical work involves oversight of the development, implementation, evaluation, coordination and reporting of the Asset Management Property (AMP) budgets, the Housing Choice Voucher Program (HCVP) and Public Safety . This position also serves as an analyst and consultant to management on the effectiveness and efficiency with which designated agency programs and operations carry out their assigned programs and functions. Work is performed with considerable independence and reports directly to the Executive Vice President.
DUTIES AND RESPONSIBILITIES (illustrative only):
• Identifies and develops data required for use in the management and direction of programs.
• Analyzes and evaluates (on a quantitative and qualitative basis) the effectiveness of designated program operations in meeting established goals and objectives.
• Develops and maintains ad hoc and scheduled reports on Housing Operations matters, including but not limited to Public Housing, Housing Choice Voucher Program, Resident Services, and Central Maintenance.
• Develops cost analysis of projects and cost benefit or economic evaluations of current or projected programs.
• Researches and investigates new or improved business and management practices for application to agency programs and operations.
• Acts as business system subject matter expert (serving as “Business Lead”).
• Serves as the coordinator and expert for the property management system (currently YARDI) and the Inventory Management System.
• Acts as IMS coordinator for RRHA and submits for the organization HUD’s 50058 transmittals for Public Housing, Housing Choice Voucher Program; receives and reviews HUD 50058 data prior to submission; maintains comprehensive and current knowledge of IMS; works to resolve IMS open issues and maintain accurate reporting.
• Performs a variety of administrative detail duties, including but not limited to maintaining files, and preparing correspondence, memoranda, and developing / administering monthly reports.
• Oversees the LIPH and HCVP use and maintenance of resident and unit data contained in the property management system (currently YARDI).
• Participates in the development of AMP budgets and provides technical assistance to AMP Management staff relating to the development of budget documents;
• Analyzes AMP capital and operating expenses and revenue projections; and
• Establishes effective performance reporting process and procedures to include the development and maintenance of monthly KPIs and daily performance measures needed to effectively manage the business.
KNOWLEDGE, SKILLS AND ABILITIES:
• Comprehensive knowledge of the current “best practices” public housing management concepts, principles, methods, and techniques; includes knowledge of non-traditional, innovative public housing management initiatives, programs and strategies.
• Comprehensive knowledge of business programs and operations and the work environment in order to define strategic plans/initiatives.
• Comprehensive knowledge of HUD rules, regulations, and procedures.
• Ability to analyze, research, evaluate and interpret applicable laws, codes, regulations, policies and procedures regarding Public Housing.
• Ability to perform data analysis of a wide array of data sources to interpret, determine trends and define directional changes to improve performance and to identify deficiencies and negative trends.
• Ability to perform statistical analysis including skills in calculating descriptive statistics, correlation analysis, and trend analysis using computer software.
• Ability to exercise independent judgment and initiative in the development and implementation of complex performance reporting activities.
• Ability to develop comprehensive training materials and present effective training sessions.
• Ability to quickly gain a working knowledge of specific RRHA computer tools/resources, such as YARDI’s Voyager system or other centralized property management software.
MINIMUM QUALIFICATIONS AND EXPERIENCE: (The following requirements may be used to evaluate applicants for employment. When applicable, equivalent substitution will be allowed for differences in experience and education.)
• Education: Bachelor's degree in Business Administration, Public Administration, Accounting, or related field.
• Experience: Three to five years of experience in accounting, program administration, management analysis, computer operations, and research methods.
• Housing Choice Voucher Program and Public Housing Certification required within one year of hire date.
• Education: Master’s degree education in Business Administration, Public Administration, Accounting, or related field.
• Experience: Five or more years of experience in accounting, program administration, management analysis, computer operations, and research methods.
• Considerable knowledgeable and experience in quality control monitoring, public or private housing management reporting highly preferred.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required