The primary purpose of this position is to assist the Leased Housing and Operations Departments in processing data related to initial certification of applicants for the leased housing and public housing programs. Incumbent will assist in wait list management, scheduling and the recertification of current participants in the leased housing and public housing programs, as well as initial lease up and file packaging for public housing. The Associate Leasing Officer will provide assistance to various departments as needed and assigned.
All activities must support the Cambridge Housing Authority’s (“CHA” or “Authority”) strategic goals and objectives and produce results that accomplish the goals of the Leased Housing Department.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or equivalent and one (1) to two (2) years college, business or technical school preferred. A minimum of two (2) years experience in dealing with the public, particularly those of low-income, individuals with disabilities or the elderly is required. Knowledge of the Housing Choice Voucher program or public housing is preferred. Fluency in other languages is desirable. An equivalent combination of education and experience may be considered.
To perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Ability to learn other computer software programs may be required by assigned tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
Manages incoming telephone, email, walk-in or other department/agency communications and routes to appropriate personnel; professionally represents the department at all times
Accepts and processes paperwork and time stamps; provides receipts and disseminates to the appropriate area or staff person; collects and sorts incoming mail; maintains inventory of various printed materials for dissemination to the general public
Completes various office tasks such as photocopying, filing, and word processing while covering the reception area
Assists in the verification of any information presented for eligibility or rent computation; processes and implements rent increases; assists in participant/resident rent calculations
Assists in the tracking of various office activities including, but not limited to, inspections, initial certifications, annual certifications and interim certifications
Prepares and maintains paper files for various programs with various requirements; enters applicant, participant, resident or unit information into database systems
Maintains a working knowledge of various programs administered within the department, program regulations, and CHA policies and procedures to efficiently and accurately carry out position responsibilities
Attends departmental meetings to discuss schedules, workloads, quality control issues, new/revised policies and procedures
Performs other related duties as assigned
Apply Now (link is external) on the Cambridge Housing Authority Career Center.