The primary purpose of this position is to assist the Deputy Chief for HCVP in planning, developing, implementing, and monitoring the Housing Choice Voucher Program (HCVP). Recommends and implements effective policies and procedures and program performance standards to ensure that the HCVP operates in a manner that complies with applicable federal, state, local and Housing Authority of Baltimore City (HABC) requirements. Represents the agency with elected officials, private landlords, housing advocacy groups and organizations, community associations, and other agencies to explain program policies, requirements, etc. Monitors department performance, policy adherence, personnel changes, employee training, and updates in program policies and procedures. Prepares department operating budget and monitors activity. Supervises administrative, professional and technical staff.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.
- Assists Deputy Chief in directing the Housing Choice Voucher Program (HCVP). Plans, organizes, coordinates, monitors, and implements HCVP program to ensures that the all functions are conducted in an efficient manner in accordance with federal, state, local and HABC rules and HUD regulations.
- Assesses the HCVP program and operations. Works with Deputy Chief to develop and document internal processes and ensure program compliance with agency and department objectives, federal, state, and local statues, rules, regulations, policies, procedures, and other guidelines. Makes appropriate recommendations to improve efficiency and effectiveness. Reviews program procedures with appropriate sections.
- Oversees department operating budget development and monitors activity. Assures that obligations and costs are in compliance with applicable laws. Maintains accurate internal records of activities and transactions.
- May represent the Housing Authority when meeting with elected officials, private landlords, housing advocacy groups and organizations, community associations, and other agencies to explain program policies, requirements, etc.
- Delegates day-to-day assignments and tasks to appropriate section heads. Coordinates and communicates policies, procedures and plans established by the Deputy Chief.
- Updates program requirements, policies, and procedures based on new or revised agency goals, and federal, state, or local regulations and statutes. Recommends, develops, and implements changes to policies based on the revisions.
- Monitors department performance and policy adherence, personnel training and development, and proposed changes in policies, procedures, guidelines, and personnel development.
- Oversees fraud investigations and recovery activities Coordinates the investigation and resolution of customer complaints.
- Responsible for the timely preparation, review, and submission of reports submitted to HUD and the Executive Management Staff related to the Section 8 Program.
- Prepares and analyzes a variety of reports, provides research information for senior management staff, and responds to correspondence.
- Provides information and may present at CitiStat.
- Acts in the capacity of the Deputy Chief in his/her absence.
- Performs other related duties as assigned.
Education and/or Experience
Bachelor’s Degree in business, social service, or education-related field and a minimum of 6 years of progressively responsible experience in public and/or assisted housing that includes 3 years managing a major program and 1 year of experience in supervision. An equivalent combination of education, training, and experience may be considered.
Must possess a valid Maryland driver’s license and be insurable under the Authority’s plan. Must obtain Section 8 Housing Manager Certification within 12 months of employment.
To perform this job successfully, the employee should have strong computer skills (MS Word, Excel, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is usually moderate.
TO APPLY: Please send a resume and cover letter with salary history via email to firstname.lastname@example.org. Please include the title of this position in the subject line of your email. EOE/Drug-Free Workplace