Travel Involved: 71-80%
Category: Skilled Craft Workers
Employment Status: Full-Time
This position is located in the Housing Choice Voucher Program Department of the Houston Housing Authority but will be solely responsible for Housing Quality Standards for the Rapid Re-Housing (RRH) Program. The position includes a wide range of inspection duties in support of RRH Program operations. The Housing Inspector may perform regular inspections, quality control inspections, rent reasonableness determinations and market analyses. Reports to the Inspections Manager.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Performs and documents initial, annual, and special inspections of units in the Voucher programs for compliance with the Housing Quality Standards (HQS). Performs re-inspections when needed. Advises owners and residents of inspection results and encourages all parties to maintain units properly;
Confirms that unit is the size noted on the contract and which utilities are provided by the owner and tenant;
Notifies owner and resident in writing of specific HQS violations so deficiencies can be corrected within the time specified by HUD and Houston Housing Authority rules;
Conducts rent reasonableness comparability analyses and recommends amount of contract rent and rent increases based on comparable unassisted housing in the neighborhood;
Investigates and documents owner and resident complaints. Refers information to the Housing Specialist;
Sets up inspection appointments, sends written notices to residents and owners on upcoming inspections and reschedules as necessary;
Determines whether the owner, resident, or both are responsible for units failing HQS, based upon observable evidence, experience and HUD regulations;
When units fail the HQS inspection, recommends abatement of HAP or termination of housing assistance, as appropriate;
Practices good customer service skills and professional courtesy in the performance of duties;
Informs Program Manager of situations resulting in owners’ or residents’ noncompliance with HAP contract, lease or Houston Housing Authority and RRH policies;
Performs clerical duties associated with inspections such as typing, computer data entry, copying, preparing correspondence, and maintaining files for all types of inspections;
Assists Housing Specialists in obtaining signatures on leases and contracts;
Quality Control Inspections
Performs HQS quality control (QC) re-inspections no later than 1 months after inspection being checked;
Draws sample of QC inspections as required by HUD rules;
Inspects work of all inspectors except self;
Reviews and evaluates HQS inspection reports for compliance with regulations and Houston Housing Authority procedures;
Prepares monthly reports on QC inspection results and keeps detailed records for Houston Housing Authority and HUD use;
Assists owners with damage claims against residents, reviews and submits claims to Program Manager;
Assists tenants with complaints against owners;
Mediates disputes of HQS findings between owners and tenants and those parties and Houston Housing Authority;
Discusses results of QC inspections with inspectors and Program Manager;
Develops and maintains a neighborhood-based rent reasonableness database for the City of Houston;
Accesses the Multiple Listing Service, contacts owners, leasing managers and management company representatives. Interviews real estate and appraisal company personnel to track rental market trends, performs feasibility studies, evaluates research and keeps the rent reasonableness database accurate and up to date;
Documents research findings systematically so that the entire rent reasonableness process is accessible and lucid;
Submits monthly performance reports as required;
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Comprehensive and demonstrable knowledge of HUD HQS, inspection procedures and Houston Housing Authority Section 8 policies and procedures;
Knowledge of laws, regulations and policies governing Houston Housing Authority’s Voucher programs;
Basic knowledge of real estate principles;
Knowledge of basic housing and building codes required for the program;
Successful completion of HUD HQS training;
Understanding of basic research techniques;
Knowledge of the function and scope of fair market rents and the principles and practices of determining and documenting rent reasonableness;
Oral and written communications skills;
Ability to plan and prioritize duties;
Ability to establish and maintain effective working relationships with residents and landlords as well as other employees;
COMPLEXITY / SCOPE OF WORK
Incumbent performs relatively complex work requiring a deep understanding of building conditions, the HUD Housing Quality Standards, basic research methods, and rent reasonableness.
In addition, the employee must be able to handle complex interpersonal situations involving conflicts between assisted tenants and landlords with skill and professionalism.
The employee works with the RRH Program, participants, landlords and other employees. The employee’s work affects the safety, health, and quality of life of program participants. The employee’s efforts affect Houston Housing Authority’s ability to earn administrative fees and to obtain additional Vouchers and funding.
The employee's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Most work is performed according to existing procedures or written guidelines, such as HUD regulations, handbooks, desk references, or existing records.
These guidelines cover most job-related situations although the employee is required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee consults the Inspection Manager.
The employee receives work assignments and instructions from the Inspections Manager. Normally, the instructions are broad and general, both written and oral. In unusual situations the supervisor may specify how to accomplish assigned work.
The employee must be able to work independently, performing relatively complex work in an accurate and timely manner without close supervision. Situations not covered by instructions may be referred to the supervisor or handled by the employee, depending on the circumstances.
The employee's work is reviewed sporadically for thoroughness, accomplishment of objectives, and compliance with existing policies and procedures.
Employee does not have direct supervisory responsibilities.
The employee has continual contact with other employees, program participants, and landlords. Most contacts are structured in nature and the employee is expected to use normal tact and professional courtesy.
Occasionally a contact may be uncooperative or antagonistic, and the employee would be expected to use above-average tact and courtesy. Failure to respond courteously could adversely affect the public’s opinion of the program and the Authority.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The employee’s work involves some sedentary office work, combined with physical exertion, driving around Houston to conduct physical inspection of buildings and housing units. This can include climbing stairs and ladders, walking across roofs, crawling into attics and basements, and examining plumbing, heating, electrical and cooling systems, facilities and equipment. Additionally there is some degree of stress resulting from contact with applicants, participants, landlords, the public and other employees.
The work involves the normal risks and discomforts associated with an office as well as visits to inspect the interior and exterior of rental facilities. Travel to sites is required which may involve adverse weather and traffic.
High school diploma or equivalent required.
Degree in Construction Management, Engineering or a related field.
Three (3) years’ experience in positions involving housing or building codes or construction. One (1) year of education experience may be substituted for the requirement on a one-to-one basis for up to 2 years.
Bi-lingual (Spanish) desired but not required.
Valid Texas Driver’s license;
Eligibility for Houston Housing Authority fleet auto insurance
External Job Board Link URL: https://www.hrapply.com/hha/AppJobView.jsp?link=680&page=AppJobList.jsp&op=reset