Chief Programs Officer


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The Chief Programs Officer is an executive level position responsible for providing professional oversight of all assigned programs administered by the Housing Authority of the City of Los Angeles, including but not limited to the Section 8 and Public Housing programs, as well as some affiliated instrumentalities.   The Chief Programs Officer must be able to exercise independent judgment and discretion, and provide strategic advice and guidance to the Housing Authority’s President and CEO and Board of Commissioners.  The incumbent must be an innovative leader with strong management skills and have an understanding of local, state and federal government issues. 




The Chief Programs Officer is an at-will position reporting to and receiving overall instruction from the Housing Authority’s President and CEO.


This is a single position class performing complex and highly responsible work in the management and oversight of the Housing Authority’s programs and affiliated instrumentalities, including but not limited to Section 8, Public Housing, and LA LOMOD. The Chief Programs Officer is responsible for regularly exercising independent judgment, discretion and initiative within a general policy framework established by the President & CEO and Board of Commissioners.


ESSENTIAL AND MARGINAL FUNCTION STATEMENTS – Essential and other important responsibilities and duties may include, but are not limited to the following:


Essential Job Functions


Assumes full management responsibility for assigned programs; recommends and administers policies and procedures. Drives implementation and execution of the Housing Authority’s strategic plan as it pertains to the assigned programs.


Manages the development and implementation of program goals, objectives, policies, and priorities and participates as a member of the Housing Authority’s executive team; establishes, within the Housing Authority’s policy, appropriate service and staffing levels; allocates resources accordingly.


Advises and assists the management team and the President and CEO on the development and implementation of a financial strategy, which ensures the availability of funding sources for programs and activities.


Directs the conduct of studies, investigations, and analyses; presents oral and written reports of findings and recommendations.


Oversees the development and implementation of assigned programs as they pertain to administrative, management, internal functions and internal controls, which support the Housing Authority’s goals, objectives and work program. This includes maintaining and updating of long-range staffing plans, resource needs, and contingencies to support the Housing Authority and affiliated projects and instrumentalities.


Oversees and reviews funding applications for various HUD and housing programs.


Supports and implements customer focused service delivery for assigned programs.


Performs highly responsible management work, which includes overseeing senior level employees including department heads.


At the President and CEO’s direction, serves as liaison to government agencies, commissions, and associations, including but not limited to HUD, the Mayor’s office, and City Council Offices.


Oversees and reviews departmental budgets and strategic plans for housing programs.


Represents the interests of the Housing Authority at both state and federal level on legislative issues; assists in the formulation of new legislation and/or revising current laws.


Participates in formulating new housing programs designed specifically for the Housing Authority, including conceptualization, design, financial and implementation.


Advises the President and CEO and the Housing Authority’s Board of Commissioners, providing extensive professional assistance and project management regarding assigned Housing Authority programs, including but not limited to Section 8 and Public Housing.


Drives technology-based efficient improvements.


Performs other related duties as may be assigned.


Marginal Functions

Responds to and resolves difficult and sensitive citizen inquiries and complaints.


Enhances growth and development through participation in education programs, current literature, training, meetings and workshops.


Demonstrates professional responsibilities by cooperating with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and departmental goals and objectives.


Maintains compliance with principles of accepted employee conduct as identified in the Housing Authority’s employee handbook and as specified in departmental policies and procedures.





Knowledge of:


Operational characteristics, services, and activities of a comprehensive public housing program including the Section 8 programs, Project-Based Contract Administration, and Public Housing programs.


Organization and management practices as applied to the analysis and evaluation of assigned programs, policies and operational needs.


Modern and complex principles and practices of public housing program development and administration.


Advanced principles and practices of budget preparation and administration.


Principles of supervision, training, and performance evaluation.


Principles and practices of organization, administration, and personnel management.


Budget development and administration; fiscal management and monitoring.


Pertinent Federal, State, and local laws, codes, and regulations.


Internal controls in a large quasi-municipal organization.


Ability to:


Plan, organize, direct and coordinate the work of assigned personnel; delegate authority and responsibility.


Provide administrative and professional leadership and direction for the assigned service areas.


Analyze problems, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of goals.


Research, analyze, and evaluate new service delivery methods, procedures, and techniques.


Select, supervise, train and evaluate staff.


Identify and respond to community and stakeholder concerns and needs.


Allocate limited resources in a cost effective manner.


Interpret and apply Federal, State and local policies, procedures, laws, and regulations.


Prepare clear and comprehensive written reports of technical and administrative matters. Prepare and deliver effective presentations.


Communicate clearly and concisely, both orally and in wiring.


Establish and maintain effective working relationships with those contracted in the course of work including Housing Authority staff, public officials, community groups, the general public, and media representatives.


Successfully navigate and thrive in an environment with competing interests, both inter and intra agency.


Establish and implement a comprehensive program of reporting and communication.


Develop and implement the operating policies and procedures to ensure organizational effectiveness and compliance with performance standards and goals.


Anticipate conditions, plan ahead, and establish priorities; act independently and promptly to situations and events.


Establish and maintain effective working relationships with industry representatives, officials, public and private organizations, internal stakeholders, and the public.


Support business needs and innovation through the use of information technology systems.


Project executive presence, integrity, confidence, political acumen, and poise under pressure; maintain moral and ethical standards that reflect trust, honesty, credibility and reliability.


Experience Guidelines


Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:




Ten years of experience performing progressively responsible and complex administrative and managerial duties within a complex organization including five years at the senior/executive management level. Section 8 and Public Housing experience is highly desirable.




Bachelor’s Degree in Business Administration, Public Administration, Real Estate Management, Engineering, Architecture or closely related field.  A Master’s degree is highly desirable.


License or Certificate


Possession of, or ability to obtain, an appropriate, valid California driver’s license.  Employees must maintain a driving record, which meets the requirement of the Housing Authority’s insurance carrier.


Bilingual Spanish is desirable.


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