Asset Compliance Officer - Public Housing

Position Title:             Asset Compliance Officer- Public Housing

Department:               Public Housing Operations

Supervisor:                 Director of Asset Management

GENERAL SUMMARY

This position is responsible for overseeing the day-to-day performance of the Housing Authority’s asset management properties (AMPs); performing all phases of real estate management; developing and implementing special programs and projects for the Houston Housing Authority.  The duties listed below illustrate the various types of work performed.  Reports to the Director of Asset Management.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

KNOWLEDGE, SKILLS AND ABILITIES

 

·         Preserve the value of the Investor Equity and the stream of investment tax credits by working with the general partners, management companies and other related individuals. 

·         Possess an understanding of Partnership agreements, partnership structures, and related real estate issues to achieve the Houston Housing Authority’s Asset Management Goals. 

·         Possess an understanding of both HUD and IRS rules governing the operations of public housing, Housing Choice Voucher Program new construction and tax credit properties.

·         Possess an understanding of regional and metropolitan economic and demographic trends and keys to multifamily markets.

·         Respond to special requests for information from investor clients on a regular basis through informal interactions and formal presentations.

·         Understand partnership structure and related real estate issues.

·         Possess working knowledge of financial/budget and proven marketing/personnel management capabilities. 

·         Must be able to analyze, monitor and review monthly financials to ensure compliance with established HUD and Houston Housing Authority policies, procedures and budget limits. 

·         Knowledge of depreciation accounting principles with experience in managing assets in excess of $60 million.

·         Must possess excellent project management skills.

·         Proficient in Excel, Word, MS Project and Access required.

·         Possess an organizational/structural background in order to create, design and implement new procedures.

·         Excellent verbal and written communication skills.

·         Working knowledge of all facets of asset management processes including: procurement/purchasing, receiving, inventory management and warehousing.

 

SUPERVISORY CONTROLS

 

·         The employee receives instructions from the Director of Asset Management.  The employee's work is reviewed for conformity to organizational policies and attainment of objectives.

·         Generally, the employee makes assignments by setting deadlines and priorities, and indicates the quantity of work expected to be completed.

·         The employee reviews subordinates’ work closely.

 

GUIDELINES

           

·         The employee performs routine duties by following established HUD and Houston Housing Authority policies and procedures, and in compliance with OSHA, state, local, and internal Houston Housing Authority safety and risk management policies and procedures.

·         The employee must act independently to make decisions about the best possible course of action in the areas of finance, purchasing, data retrieval and housing operations on a routine basis. 

·         When new guidelines are required, the employee will normally develop them in consultation with the regulatory agency and the Director of Asset Management. 

·         All existing regulatory guidelines require strict compliance. Compliance is monitored intermittently by regulatory agencies. These guidelines cover most job-related situations, although the employee on occasion may be required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee normally consults the Director of Asset Management.

·         The employee is responsible for setting work unit and/or project deadlines. Errors in judgment may impact to department.

 

COMPLEXITY / SCOPE OF WORK

 

·         The employee performs a variety of complex and demanding tasks. The standard course of action is determined by the employee, but guided by established procedures and the employee’s supervisor. 

·         The employee may coordinate, integrate, and/or prioritize tasks, depending upon location.

·         Normally, the employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise.

·         The Asset Compliance Officer receives specific instructions from the Director of Asset Management when complaints are brought to the attention of the Property Manager, Regional Property Supervisor, and PMC Vice-President.

·         Adhere to the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended.

·         Maintains absolute confidentiality of work-related issues, client records, and the Houston Housing Authority information.

·         The Asset Compliance Officer is a key position in the management and operation of the Houston Housing Authority’s low-rent housing and his/her work affects applicants, the residents, Houston Housing Authority employees, community groups and support agencies on a continuing basis.  Successful accomplishment of duties enhances greatly the Houston Housing Authority’s ability to decrease vacancy rates, increase rent collections percentages, and meet its basic mission of providing decent, safe and sanitary housing.

·         Monitors the collection of rent and other charges, prepares and sends correspondence to responsible parties related to balances due or delinquent payments; schedules payment plans for balance due.

 

PERSONAL CONTACTS

 

Personal contacts are with applicants, the residents, Houston Housing Authority employees, community groups and support agencies on a continuous basis. The purpose of such contacts is to obtain and provide information, and to conduct inspections of living and working conditions.

 

PHYSICAL DEMANDS / WORK ENVIRONMENT

 

·         The employee’s job is intermittently sedentary but requires mobility (i.e. climb stairs) to tour and inspect properties. 

·         Will use some repetitive motion of hand-wrist in using computer and typewriter.

·         Must have normal range of vision to complete paperwork and review documentation; hearing and speech to communicate with executives, employees, co-workers, vendors, contractors, agency representatives, etc. on the telephone or in person on a regular basis.

·         Work involves the normal risks or discomforts associated with an office environment, and those associated with the on-site inspection of buildings, construction sites, etc.  The employee may be exposed to hazardous conditions and weather extremes.

 

MINIMUM QUALIFICATIONS

 

·         Bachelor's degree in Business Administration, Public Administration or related field from an accredited college or university preferred. 

·         Five (5) years of progressively responsible experience in multi-family public housing project management with experience in the area of low-income housing, leased housing, including two years at the supervisory or managerial level. 

·         Class “A”, “B” and “C”, multi-state affordable housing, rehabilitation and new construction portfolio experience preferred.

·         Certified Apartment Manager (CAM), Accredited Residential Manager (ARM), Certified Apartment Portfolio Supervisor (CAPS) and/or Certified Property Manager (CPM) designation preferred.

·         Three (3) years of on-site multi-family management experience and at least one (1) year experience supervising a 600 + unit and 5+ property portfolio.

·         Excellent written and verbal communication skills.

·         Strong organizational and analytical skills.

·         Ability to provide efficient, timely, reliable, and courteous service to customers.

·         Ability to effectively present information.

·         Ability to respond effectively to sensitive issues.

·         Bondable.

·         Valid Texas driver’s license or obtain such within the first thirty (30) days of employment.

·         Eligibility for coverage under Houston Housing Authority fleet auto insurance.

 

DISCLAIMER

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

 

Apply at http://www.housingforhouston.com/careers.aspx.